Greater Boston's Premier Concierge Staffing

Where Every
Resident Feels At Home.

We supply trained, professional concierge staff to luxury residential communities across Greater Boston. Reliable. Fast. Fully managed. Deployed within 24 hours.

Request a Proposal Our Services
24h
Deployment
10+
Communities
24/7
Coverage
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Front Desk Management
Visitor Access Control
Package & Mail Receipt
24/7 Shift Coverage
Resident Communication
Emergency Staffing
Event Support
Lifestyle Concierge
Front Desk Management
Visitor Access Control
Package & Mail Receipt
24/7 Shift Coverage
Resident Communication
Emergency Staffing
Event Support
Lifestyle Concierge
Who We Are

The Bridge Between
Great Properties &
Great Experiences

NorthBridge Concierge is a Greater Boston residential concierge staffing company built on one conviction: property managers deserve a partner they can trust completely.

We handle the staffing so you never have to. From finding, screening, and training professional concierge personnel to scheduling shifts and managing quality, we deliver a complete service program under a single monthly contract. You get professional front-desk coverage. Your residents get an experience that makes them want to stay.

Frank Asamoah
Founder & Principal Operator
Luxury apartment lobby
100%
Vetted Staff
What We Do

Every Service
Your Building Needs

From starter packages to full 24/7 coverage, we scale to meet you exactly where you are.

01
Front Desk & Lobby Management

Professional lobby presence during agreed shift hours. First impressions managed with discipline, warmth, and protocol.

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02
Visitor & Access Control

Visitor greeting, identity verification, access logging, and resident notifications. Security-conscious and hospitality-driven.

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03
Package & Mail Management

Receipt logging, secure storage, and real-time resident notifications for every delivery. No package misplaced, ever.

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04
24/7 & Weekend Coverage

Overnight, weekend, and holiday shifts staffed with the same standard as weekday coverage. No gaps, no excuses.

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05
Emergency Replacement Staffing

Pre-screened backup personnel deployed within 12 hours when your existing staff cannot cover. Available on-call, always.

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06
Lifestyle & Resident Services

Reservation assistance, dry cleaning coordination, vendor management, and event support. The premium tier your community deserves.

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Why NorthBridge

Built for Property
Managers Who
Expect More

We understand what keeps you up at night. Vacant desks. Unprepared staff. Resident complaints. We solve all three.

01
Deployed in 24 Hours

When you sign a contract, staff are at your desk within one business day. We maintain a ready pool of pre-screened, trained concierge professionals at all times.

02
One Contract, Zero Headaches

No direct hiring. No HR paperwork. No scheduling nightmares. One monthly invoice covers everything from staffing to supervision to quality assurance.

03
Local Expertise, Professional Standards

We know the Greater Boston property market intimately. Our staff are trained on luxury hospitality standards, building protocol, and resident communication.

04
Dedicated Account Manager

Every client has a single point of contact who understands your building, your residents, and your standards. Not a call center. A real partner.

Service Area

Serving the Heart
of Greater Boston

We serve luxury residential communities across the inner suburbs and city neighborhoods with the fastest deployment times in the market.

Waltham
5 Properties
Newton
3 Properties
Lexington
2 Properties
Watertown
2 Properties
Belmont
2 Properties
Cambridge
Expanding
Back Bay
Expanding
South End
Expanding
Brookline
Expanding
Needham
Expanding
"
★★ ★★★
"NorthBridge had staff at our front desk within 18 hours of signing. The professionalism was immediately noticeable. Our residents commented within the first week. This is what a real partner looks like."
Property Manager
Luxury Community, Waltham MA
Transparent Pricing

Simple Plans.
Exceptional Service.

All plans include staff supervision, quality assurance, and dedicated account management. No hidden fees.

Starter
$2,500
per month
  • ✓Mon–Fri, 8am–6pm coverage
  • ✓Front desk & visitor management
  • ✓Package & mail receipt
  • ✓Monthly service report
  • ✓Dedicated account manager
Get Started
Most Popular
Standard
$4,500
per month
  • ✓7 days/week, 8am–8pm
  • ✓All Starter features
  • ✓Weekend & holiday coverage
  • ✓Emergency replacement staff
  • ✓Resident communication portal
  • ✓Weekly check-in call
Get Started
Premium
$7,500
per month
  • ✓7 days/week, 8am–11pm
  • ✓All Standard features
  • ✓Lifestyle concierge services
  • ✓Vendor & dry cleaning liaison
  • ✓Event staffing support
Get Started
Full Coverage
$10,000
per month
  • ✓24/7 — All shifts covered
  • ✓All Premium features
  • ✓Overnight concierge staffing
  • ✓Priority emergency response
  • ✓Custom SLA agreement
Get Started
Get In Touch

Ready to Elevate
Your Property?

Tell us about your community and we will send a custom proposal within 24 hours. No pressure, no obligation. Just a straight conversation about what your building needs.

Website
northbridgeconcierge.com
Email
frank@northbridgeconcierge.com
Service Area
Greater Boston, Massachusetts
Response Time
Within 4 business hours